January 21, 2019
Email to case in Salesforce
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Salesforce – How to Prevent Auto-Reply for an Email to case in Salesforce ?

Problem Description : Salesforce customers/users have issues adding email to the activity tab and customizing the email to send new mail every time. Challenges to User/Developer : Enable Email-to-Case and then create a custom email action
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January 21, 2019
salesforce platform license
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How Salesforce Platform License Users Can Access Case Object?

Problem Description: Salesforce Customers/Users face problems when using case objects with partner community login licenses and Salesforce platform licenses, as there is no access to case objects in partner community login licenses and Salesforce platform licenses. Challenges to User/Developer: A workaround for this is to create a permission set which grants access to the case object.
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